Platform Setup and Connection Verification

Step 1

Create an Account and Open the Dashboard

Start by opening the VPNKX account creation page. You only need to set a username and password; no email address is required. Use the username to sign in to the user dashboard later, and store the password separately rather than reusing it on other websites. Submit the form when finished. If your browser offers to save the login details, decide whether to do so based on how you use the device.

After opening the dashboard, confirm that it shows your own account overview before choosing a plan. There is no need to look for a subscription link on a marketing page, and you should not copy configuration details from someone else’s screenshot or message. VPNKX plans, orders, subscription details, and client access are all kept in the user dashboard, so continue from the same account.

If the dashboard does not open automatically after account creation, return to the login entry in the top navigation and sign in with the username and password you just set. If you are unsure which step comes next, open the account overview first: without an active plan, the dashboard directs you to the plans area; subscription details appear in the overview only after the plan takes effect.

Step 2

Choose a Plan and Place Your Order

From the plans page in the user dashboard, first decide whether a monthly subscription or a data package fits your usage. Monthly subscriptions include ¥9.9 per month for 60GB, ¥18 per month for 250GB, and ¥28 per month for 500GB; data resets monthly on the activation date. Data packages include ¥158 for 300GB, ¥358 for 1000GB, and ¥658 for 3000GB; they remain available until used and never expire.

If you need cross-border access regularly and your monthly usage is fairly consistent, choose a monthly subscription based on your expected data use. If you use the service less often and do not want data to reset monthly, consider a data package. When you upgrade a monthly subscription during its term, the price difference is converted based on the remaining days. Do not estimate long-term usage from a single download or video; consider your usual devices, work apps, and streaming habits instead.

After choosing a plan, open the order confirmation page and check the plan name, data allowance, and amount. Select an available payment method—Alipay, WeChat Pay, or USDT—and complete the payment. Return to the user dashboard to check the order status. Continue to subscription copying only after the plan shows as active. If payment is complete but the dashboard has not updated, do not create the same order again; refresh the account overview first.

VPNKX supports use on an unlimited number of devices, while all traffic under the same account is counted against the plan. If you want to connect a computer and mobile devices at the same time, you do not need a separate plan for each platform. Import the active subscription provided by the account dashboard into each client.

Step 3

Retrieve Your Subscription from the Account Overview

Once the plan is active, open the account overview in the user dashboard and find the subscription section. The subscription link lets clients read the currently available region list, so use the dashboard’s copy function directly instead of selecting, truncating, or retyping the link. You may paste it temporarily into a secure local text area to check that the beginning and end are intact, but do not post it on a public website, group chat, or screenshot.

The address below only illustrates what a subscription link looks like. It is not connected to the VPNKX service and cannot be used to connect. Get the real link from the signed-in user dashboard:

https://example.com/sub?token=YOUR_TOKEN

Some clients call the import area “Subscription Manager,” while others use “Remote Configuration” or “Import from URL.” Whatever the name, the workflow is the same: give the client the complete link copied from the dashboard, then let it update the region list. Do not paste the link into a server address, username, or password field; those fields serve a different purpose.

If the copy button does nothing, check whether your browser allows the current page to access the clipboard. You can also select the complete text manually in the copyable area provided by the dashboard. Keep the user dashboard accessible, then open the client for your device platform and import the link. If the subscription link is updated later, copy it again from the dashboard instead of editing the old link.

Step 4

Import the Client on Each Platform

Get the client from the download area in the user dashboard; the available entry points depend on your account and plan status. This guide does not provide static installer addresses or display subscription content that could be used directly. After installation, follow the section for your current platform. There is no required order between platforms.

Step 5

Connect and Confirm It Works

After updating the subscription, choose a region from the client’s list that matches the destination you want to access, then connect. A farther region is not automatically better: for everyday browsing, start with a geographically closer region; for services with regional requirements, choose a region that matches the service’s location. A single test reflects the local network, route, and target service at that moment and should not be treated as a long-term performance guarantee.

After the client reports that the connection process is complete, open a regular website first to confirm that basic access still works. Then open the international website, work app, AI tool, or streaming service you actually need. Judge the result by whether the target app loads, signs in, and transfers data normally—not only by the status text shown in the client. Some apps retain an old connection; fully close and reopen them before testing again.

If regular websites work but one app remains unavailable, check whether the app uses its own proxy settings, retains an old session, or requires a different region. You can switch to another region and reopen the target app, but avoid changing many regions in quick succession, as this makes it difficult to identify what changed.

After testing, keep the current region as a frequent choice if it meets your needs. When the network environment changes—for example, when switching from a home network to a public network—repeat the basic access and target-app checks. Route information is only a reference for choosing a region; the final result must be confirmed on the current network.

After completion

What to Check First If It Does Not Work

If the client cannot update the subscription, first confirm that your account plan is still valid, then return to the account overview and copy the complete link again. Check that you pasted it into the subscription manager, remove duplicate configurations created by repeated attempts, and add it again. Do not share the subscription link publicly. When submitting a support ticket, describe the error and the step where it occurred without including the complete link in public content.

If the subscription updates but the client cannot connect at all, disconnect first and confirm that your local network can open common websites without the client connected. Once basic access works, reopen the client, choose another region, and test again. If it still fails, record the device platform, the error shown in the client, the time it occurred, the network environment, and the steps already tried. This is more useful than simply writing “it does not work.”

If websites open after connecting but speeds are slow, compare regular browsing, file transfers, and the target app separately instead of relying on a single speed test. Evening congestion, public-network restrictions, the target website’s response, and the distance to the selected region can all affect performance. Test again with a nearby region first, then decide whether to inspect DNS, routing rules, or system network permissions.

Failed subscription updates, inaccessible websites, frequent disconnections, mobile background pauses, and apps that do not use the current connection all require a more detailed diagnostic process. This page does not cover every branch; continue to the troubleshooting guide and open the section matching your symptoms. If the issue concerns your account, order, or plan status, sign in to the user dashboard to submit a ticket and include error details without sensitive subscription content.